Sales & Promotional - Terms & Conditions

SALES AND PROMOTIONS 

The Ark Clothing Co. reserves the right to cancel any sale or promotion at any time. The following stipulates our terms and services for The Ark Clothing Co - in store and online:

Gift Vouchers & Credit Notes (prior to December 1, 2024)

Gift Vouchers - Gift Vouchers are valid for 3 years (36 months) from date of issue.

Sales Credit Notes - Sales credit notes are valid for 2 years (24 months) from the date of issue.

Welcome Offer

1. New newsletter subscribers can receive a unique $30 off voucher code via email
2. Offer is valid for use in-store and online, site-wide, excluding gift vouchers or services, on orders with a minimum $150 value
3. Offer is not able to be redeemed in conjunction with any other offer, promotions, discounts, or used on sale items.
4. Offer is valid for one use per customer, redeemed in-store at first purchase or by entering the unique code at checkout.
5. Not applicable to gift cards or services.
6. If items purchased using this offer are returned, the refund amount will exclude the $30 discount. The Ark reserves the right to amend or terminate the promotion without prior notice.

General Discounts

1. The Ark Clothing Co. cannot guarantee the availability of stock during any sale period.
2. Discounts cannot be retrospectively applied to previous orders.
3. Applicable refunds or gift vouchers provided will only reflect the purchase price of the item as displayed on the receipt, rather than the original ticket price.
4. We may offer promotional discount codes to be used on all or part of the site.
5. Discount codes may not be used to purchase gift vouchers.
6. Free Shipping promotions apply to domestic AU addresses only, and exclude Express Post and International shipping, unless otherwise stated.

VIP Program

1. Every customer who spends $500 or more, online or in-store, at The Ark in a 12-month period, and is subscribed to our mailing list is deemed an Ark VIP.
2. Ark VIPs receive a benefit of 5% off every purchase in-store or online full price purchases
3. The discount is applied automatically in-store, or via discount code online
4. The Ark VIP discount cannot be combined with any other discount code or offer online - except when noted/listed
5. The Ark VIP discount is not valid on Gift Voucher purchases.

Spend & Save Promotion

1. Offer valid for one day only on Wednesday 28th May, in stores and online.
2. Spend $300 and receive $50 off, Spend $500 and receive $100 off, Spend $1000 and receive $200 off.
3. Discount is applied automatically at the checkout online and in store.
4. Cannot be used with any other offer, including VIP discounts.
5. Discount cannot be applied to previous purchases.
6. Refunds or gift vouchers will reflect the amount paid, not the original ticketed price.